Social Security Disability Status Check Online: How to Track Your Benefits

If you have applied for Social Security Disability (SSDI or SSI), or are currently a recipient, you likely want to know how to check your status online, monitor your payments, and stay updated on your case. 

The Social Security Administration (SSA) offers tools and resources that make this possible.

Below is a guide to checking your disability status online, recognizing case stages, and taking action when things stall.

my Social Security account and how it helps track disability status

You can create a my Social Security account on the official SSA website.

Through that account, you can:

1. Check your application status and see case updates.
2. View the date when you filed your application and which office is handling it.
3. See scheduled hearing dates (if your claim is appealed) and other details about the processing stage.
4. Manage your benefits, request changes, or update information.

If you do not have an account, SSA provides steps to sign up and verify your identity.

How do I check the status of my SSDI or SSI application online?

To check your claim status:

1. Log in to your my Social Security account 
2. Scroll to a section labeled “Your Benefit Applications” or “Application Details.”
3. Click “View Details” or a similar link under More Info.
4. The screen will show the filing date, which SSA office handles your file, and whether there are missing documents or scheduled hearings.

If your application is under reconsideration, appeal, or hearing review, those steps and timelines may also appear.

What steps occur after I apply and when will I see updates?

When you file for disability,

1. The SSA field office reviews non-medical eligibility (age, work credits, coverage).
2. The case goes to your state’s Disability Determination Services (DDS), which evaluates medical evidence.
3. If your initial application is denied, you may request reconsideration or appeal, which involves different offices (e.g., hearing offices).

Updates may take time. SSA and legal observers note delays in case assignment, review, and communication.

You may also reach out directly to the DDS or your examiner to check whether your case is pending a decision, missing records, or scheduled for a hearing.

Why might my status not update online?

Several factors can block updates:

1. The case is in an early stage before assignment at DDS.
2. The SSA web account or system is undergoing maintenance. (SSA publishes system status online.)
3. Identity verification issues prevent full account access.
4. Internal delays at SSA, DDS, or hearing offices are common and may not immediately reflect in online status.

If your online status is blank or stalled, you can call SSA at 1-800-772-1213 (TTY 1-800-325-0778) during their business hours.

How can I monitor disability payments through online status?

Once your application is approved,

1. Your my Social Security account will show your benefit status and payment schedule.
2. The account may let you view past payment history and upcoming deposits.
3. You can also review notices or messages from SSA via your account, including any changes or required actions.
4. For continued eligibility, you might be asked to complete a Continuing Disability Review (CDR). Adult beneficiaries can submit a review report online via their account.

What if I can’t use the online service or my account isn’t updated?

Alternative options include:

1. Calling SSA at 1-800-772-1213. They can help with status, issues, or account access.
2. Visiting a local SSA office in person (though wait times can be long).
3. Contacting your DDS office or claims examiner to ask whether they have records or information about your decision status.
4. If your case is in appeal or hearing, you may contact the Office of Disability Adjudication & Review (ODAR) for hearing schedule updates.

What best practices help me stay informed about my disability status?

1. Set alerts or calendar reminders to check your my Social Security account periodically.
2. Keep all correspondence and notices from SSA, DDS, and hearing offices.
3. Promptly submit any requested medical evidence or documentation to avoid delays.
4. Maintain updated contact information so SSA can reach you.
5. If you hire an attorney or representative, make sure they have access or updates and can check the status on your behalf.
6. Be patient but proactive. Delays in disability decisions are common; staying consistent in checking your status online and through phone contact helps you stay ahead.